Why doesn't the customize tool accept my size?
Our fabric rolls have a width of 110 in (cotton sateen 120 in). Therefore we are not able to produce any size. We strive for the best products and the most beautiful result with as less seams as possible. We do not sew pieces of fabric together (except for round fitted sheets) to produce for example a top sheet 120 x 120".
How to measure?
Please, read our measuring guide on how to measure for a product.
Do you allow for shrinkage?
Yes. All cotton will shrink to some extent, but we anticipate this by cutting our products larger (3-5%) to allow for shrinkage. Please, read our measuring guide on how to measure for a product.
Do you ship internationally?
Yes, we ship worldwide. Shipping rates and offers can be found here. Shipping rates do not include import tax and duties.
What are your shipping charges?
Shipping charges will be automatically displayed in the shopping cart. For rates click here. Shipping rates do not include import tax and duties.
What are your processing and delivery times?
All orders are personalized. Processing times are 10-15 business days (delivery time of 1-5 business days excluded). For rush orders, please contact us or add a note at check out. For more information on shipping costs and delivery times, please click here
Why don't you accept returns?
Every order is made to the customer's specifications (size and colour) and therefore non returnable.
Is it possible to purchase additional items?
Additional items are available in combination with each duvet cover or sheet set. It is possible to add an extra fitted sheet, top sheet or pillowcases to your order.