FAQ

Why doesn't the customize tool accept my size?

Our fabric rolls have a width of 110" or 118" (cotton sateen 120"). Therefore we are not able to produce any size. We strive for the best products and the most beautiful result with as less seams as possible. 

If you need a fitted sheet for an extra large mattress, for example Alaskan King, please don't hesitate to contact us.

How to measure?

Please, read our measuring guide on how to measure for a product.

Do you allow for shrinkage?

Yes. All cottons will shrink to some extent, but we anticipate this by cutting our products larger (2-5%) to allow for shrinkage. Please, read our measuring guide on how to measure for a product and how to enter the correct size.

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and offers can be found here. Shipping rates do not include import tax and duties.

All orders are processed and delivered as usual !

What are your shipping charges?

Shipping charges will be automatically displayed in the shopping cart. For rates click here. Shipping rates do not include import tax and duties.

What are your processing and delivery times?

All orders are personalized. Processing times are 10-15 business days (delivery time of 1-5 business days excluded). For rush orders, please contact us or add a note at check out. For more information on shipping costs and delivery times, please click here

Covid19 update: All orders are processed and delivered as usual !

Why don't you accept returns?

Every order is made to the customer's specifications (size and color) and therefore non returnable.

Is it possible to purchase additional items?

Additional items are available in combination with each comforter cover or sheet set. It is possible to add an extra fitted sheet, top sheet or pillowcases to your order.

Can I buy your products in bulk?

Yes. For bulk orders and wholesale pricing, please feel free to contact us

I am a reseller can you add my own label?

Yes you can. You can provide us with your own label and/or packaging or we can arrange this for you for bulk orders (over 500 pieces). For more information on private labeling, please feel free to contact us


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